One year into the city’s permanent dockless mobility program, data shows electric scooter ridership still hasn’t recovered to its pre-pandemic highs.
In a meeting of the Transportation Commission earlier this month, Sean Martin, shared mobility coordinator, told the Commission that electric scooter and bike ridership has crawled its way back from the lows of 2020 but is still around 65,000 riders shy of pre-pandemic levels.
Scooters were one of the big conversation pieces in Alexandria in 2019. During that first year of scooters operating in Alexandria as part of a pilot program, there were 248,711 trips on electric scooters.
Then, as with many things, that high ridership was cut dramatically by the pandemic. In 2020, there were 98,663 electric scooter trips in Alexandria.
It got a little better in 2021, with 141,191 total trips. In 2022 it continued to rise, hitting 174,009 total trips, but it’s still a far cry from the ubiquity of that first year.

Martin said a permanent program for scooters was approved in 2021 with the first permits approved in April 2022.
“We’re wrapping up the first year of permanent dockless mobility in Alexandria,” Martin said.
There are currently 1,200 electronic scooters in Alexandria, the maximum allowed under the current city ordinance, and 500 e-bicycles — lower than the 800 bicycle cap.
Martin said there are currently five operators permitted in Alexandria:
- Bird
- Helbiz (withdrew in December)
- Lime
- Superpedestrian (doing business as Link)
- Veo
Martin said one of the newest technologies in dealing with the scooters is better tracking. The city has been using the tracking to identify whether scooter companies are complying with equity requirements that compel scooter companies to place some scooters outside of wealthier, tourist-hub neighborhoods like Old Town and Del Ray.
Martin said the tracking initially showed that 71.7% of scooters in Alexandria were being used in “non-equity zones” like Old Town. Since the city alerted those electronic scooter companies, though, that’s dropped to around 59%.
The city, meanwhile, is looking for more opportunities to expand electronic scooter opportunities in the West End, like additional dockless corrals for bikes and scooters.
One of the newest changes is a proposed “slow zone” for scooters around the Robinson Landing neighborhood of Old Town. Martin said a “zero mph zone” was considered, but the concern is riders might think the scooter was broken and end up abandoning them inside the slow zone.
Anyone riding a scooter through Old Town might want to be mindful of a new “slow zone” coming to one of the neighborhoods.
The City of Alexandria is implementing a slow zone in the Robinson Landing neighborhood as part of a pilot program. The pilot cuts dockless scooters and e-bikes speed to eight mph, below the established city limit of 15 mph.
The Robinson Landing neighborhood is just south of Duke Street along the waterfront. The release said the slow zone would also cover nearby pedestrian walkways and Point Lumley Park.
The pilot is scheduled to run from today, Feb. 21, through May 21.
The full release is below:
The City is launching a slow zone for dockless scooters and e-bikes and would like the public’s feedback on this pilot program. Beginning February 21 and running through May 21, the City will institute a slow zone that limits the speed of dockless scooters and e-bikes used in the Robinson Landing neighborhood of Old Town. Slow zones are designated areas with top speeds that are below the established City limit of 15 mph; they are often used to improve street and sidewalk safety along heavily trafficked corridors.
Evaluating the use of dockless slow zones to address conflicts between riders and pedestrians in high-activity areas was one of the recommendations in the 2019 evaluation report for Alexandria’s Dockless Mobility program.
The pilot slow zone will have an 8 mile-per-hour speed limit on neighborhood streets, Point Lumley Park, and the nearby pedestrian walkway and promenade. GPS technology will be used to enforce the speed limits.
Alexandria residents, businesses, and visitors are encouraged to provide feedback through Sunday, May 21, the final day of the pilot. City staff will review the responses and consider them in determining the next steps for the Robinson Landing slow zones and the suitability of slow zones in other locations in Alexandria.
Currently, electric scooters are only allowed on city streets. While some say that rule makes sense for a place like Old Town, there has been discussion in city meetings recently that it might not be the best policy for the rest of the city.
At a Transportation Commission meeting last week, commissioners and city staff discussed giving the scooters-on-streets policy a second look.
“There are safety concerns on both sides,” said Hillary Orr, deputy director of Transportation and Environmental Services. “There are safety concerns for scooters riding on sidewalks and safety concerns for scooters not being allowed to ride on sidewalks. That’s something City Council included in a final plan and that’s in the city code.”
Whereas bicycles are allowed on sidewalks outside of certain areas, like King Street, electric scooters are prohibited from all sidewalks in Alexandria.
The area has seen multiple crashes in the region where scooter drivers were killed by car drivers. In Alexandria, a scooter driver was killed by a car driver in August. At the same time, a study from 2020 found that most scooter injuries occur on sidewalks.
“We did have a pretty robust discussion of whether scooters should be allowed to ride on sidewalks outside of Old Town,” said Commissioner Bruce Marsh. That’s something I think Council should revisit… whether it’s safer for scooters to ride on a street like Duke Street, where I’d argue it’s not safe [as compared to] a sidewalk.”
A local nonprofit will leave a locked white “ghost scooter” at the corner of Sanger Avenue and North Beauregard Street this Sunday in memory of a 16-year-old killed at the intersection in August.
Miguel Ángel Rivera was riding an electric scooter when he was struck on August 27. He died four days later.
On Sunday (Nov. 20), the Alexandria chapter of Northern Virginia Families For Safe Streets will plant the white scooter and release its transportation improvement recommendations for the city and neighboring jurisdictions.
“The recommendations encourage drivers to slow down and go the posted speed limit,” said Mike Doyle, a founding member of the Northern Virginia Families For Safe Streets. “Doing simple things can save lives. There’s engineering changes, like traffic light changes, to slow drivers down.”
Doyle said that an electric scooter company deactivated the ghost scooter, and allowed for it to be used for this purpose providing that the company brand be removed. The scooter will be locked near the intersection and will stay up for an undetermined period of time.
Mayor Justin Wilson and representatives from the Alexandria Police Department and Alexandria City Public Schools will speak at the event, which will be held in the William Ramsay Elementary School (5700 Sanger Avenue) at 11:30 a.m. The event is part of series recognizing the annual World Day Of Remembrance for Road Traffic Victims. NoVAFSS will also conduct similar events in Arlington and Fairfax Counties.
Doyle came up with the idea for the nonprofit after recovering from being hit by a car in Old Town in 2016. He was walking home from work and a turning driver didn’t see him crossing.
“He turned left sharply and crashed into me, and he hit me with such force that my forehead put a dent in the hood of his car, which caused a fracture in my forehead and all sorts of issues,” Doyle said. “We have members of our group who are permanently crippled, but what gets me emotional is when I think about how it impacted my wife and the rest of my family and friends.”
In September, Old Town was deemed the most dangerous area for pedestrians in Virginia. There were 68 crashes and 75 injuries, throughout Old Town between 2015 and mid-2022, according to a a study.
There were also two pedestrian crashes last month in the West End.
“Speed kills and speed maims,” Doyle said. “So, if drivers slow down at a turn, there’s a greater chance that they can avoid crashing into somebody.”
Alexandria has a Vision Zero Action Plan to eliminate pedestrian fatalities by 2028. Part of the action plan went into effect last month with numerous speed limit reductions in the West End.
Those reductions include:
- North Beauregard Street (Entire Length) — Reducing the posted speed limit from 35 to 25 miles per hour (MPH), and the school zone speed limits from 25 to 15 MPH
- West Braddock Road (North Beauregard Street to Quaker Lane) — Reducing the posted speed limit from 35 to 25 MPH, and the school zone speed limits from 25 to 15 MPH
- North Howard Street (Lynn House Driveway to Braddock Road) — Reducing the school zone speed limit on North Howard Street from 25 to 15 MPH
- Seminary Road (Kenmore Avenue to North Pickett Street) — Reducing the school zone speed limit from 25 to 15 MPH
- King Street (Radford Street to Quincy Street) — Installing a new 15 MPH school zone speed limit
The City also recently approved the installation of speed cameras at five school zones. The cameras were approved after a child was struck and seriously injured at an intersection just outside of Jefferson Houston Elementary School (200 block of North West Street).
Electronic scooters could become a permanent part of the city ordinance this Saturday (Nov. 13) even as they head into their seasonal decline.
The approval comes after nearly two years of the program being in a pilot phase — even as scooter usage in Alexandria heads into its seasonal decline. Ridership typically falling to less than 10,000 trips city-wide between December and March. The chart also shows that scooter usage hasn’t come close to reaching its pre-pandemic highs in April and May 2019, though 2021 was still a stronger year for scooter usage than 2020 was. In spring 2020, scooter usage fell abysmally low, despite scooters being encouraged as a healthier alternative to riding the bus or carpooling.

The city also included language in the pilot program that required companies to spread their scooters out more equitably to other parts of the city outside of the tourism hotspots like Del Ray and Old Town. Despite this, actual usage still is heavily weighted in favor of the southeast corner of the city. The requirement for companies to deploy at least 30% of their fleet inside “equity zones” across the city will be carried over into the city ordinance.

The ordinance includes a variety of requirements developed over the course of the program to alleviate concerns about scooter parking on private property or blocking the public right of way.
“Permit holders shall work to ensure that Micromobility Devices are parked in a manner that does not impede pedestrian access; does not obstruct access to fire hydrants and valves, street furniture, crosswalks, driveways, or private property; does not damage landscaping, street trees or other aesthetic features; and does not interfere with traffic or bus stop operations or operation and use of Capital Bikeshare stations,” the ordinance said. Failure to adhere to these parking requirements may result in the City removing the Micromobility Device, with the Permit holder responsible for all costs associated with removal and storage of Micromobility Devices so removed, in addition to any applicable fines or fees, or other penalties as appropriate under the law.”
The full ordinance and regulatory requirements are available on the city docket (item 33).
The Permanent Dockless Mobility Program is headed to City Council review tomorrow (Tuesday) before a final vote at a public hearing this Saturday.

What a busy week in Alexandria.
Our top story this week was on a juvenile who was shot outside the McDonald’s at the Bradlee Shopping Center on Tuesday, Sept. 21. There have also been a number of concerning incidents at Alexandria City Public Schools, including a juvenile who was arrested for trespassing and assault and battery at Alexandria City High School.
Meanwhile, while the COVID-19 transmission rate remains high, public events are still happening in Alexandria.
Important stories
- Connection Newspapers managing editor Kemal Kurspahic dies
- City Council approves new plastic bag tax for local grocery and convenience stores
- Electric scooter docks could replace some on-street parking in Alexandria
- City looks to state funding for Holmes Run Trail improvement and West End Transitway
- MacArthur Elementary shut down by water damage
- New Indian restaurant in Old Town eyes late October opening
- School Board to vote on transgender revisions in Alexandria City Public Schools
- ‘Fences’ is a triumph at The Little Theatre of Alexandria
- What’s the difference between Alexandria’s co-living policy and regular apartments?
- Government contractor in Alexandria under fire from Department of Labor for systemic racism in hiring practices
Top stories
- Police: Juvenile shot at shopping center near Alexandria City High School
- Police dispatched three times for fighting at Alexandria City Public Schools in less than a month
- Police: Six hospitalized after overdoses on Alexandria-Fairfax border
- Poll: What do you think of Metro’s proposed Blue Line crossing to National Harbor?
- BREAKING: Flooding reported in Alexandria
- Interview: Port City Publius opens up about Alexandria
- BREAKING: Video shows brawl at Alexandria City High School cafeteria just two days after school starts
- Juvenile arrested for trespassing and assault and battery at Alexandria City High School
- Multiple violent charges dropped against Fairfax County man held without bond for assaulting police during arrest
- Preserving Arlandria’s affordability against gentrification could cost upward of $100 million
- JUST IN: One person injured after shots fired in West End Tuesday afternoon
Have a safe weekend!
The city is looking to make its scooter pilot program permanent, but hopefully with some changes that make them less intrusive for local pedestrians and residents.
Victoria Caudullo, shared mobility planner for the City of Alexandria, spoke to the Waterfront Commission this week to discuss some of the ambitions and limitations of the scooter program moving forward.
Caudullo said that many of the elements of the existing program, like the requirement for 30% of the scooters deployed to be in designated “equity zones”, will remain intact going forward. Restrictions on riding on the waterfront and city parks will also remain in place.
One of the biggest goals of the plan moving forward, Caudullo said, is adding more parking corrals for the scooters. So far, corrals have not edged into on-street parking, but Caudullo said that’s a possibility being considered.
“We want to increase the number of scooter corrals, but there might be a time where the only option is to install them in on-street parking,” Caudullo said.
If the city wants to replace some on-street parking with scooter corrals, Caudullo said that would go through the Traffic and Parking Board.
The city is also hoping to increase “education and public engagement” in the future — polite city-speak for getting people to stop dumping their scooters on the sidewalk or private property.
“We’re encouraging companies to require users and deployment teams to take a photo after use,” Caudullo said, “specifically to reach people who are parking incorrectly every time.”
For local residents, some on the Waterfront Commission said the big frustration is not knowing what to do about scooters that are obstacles in the public right of way and park spaces. Some on the Waterfront Commission suggested potentially dropping the speed on scooters to zero in prohibited zones, but Caudullo explained that there’s concern this could further incentivize abandoning vehicles.
“That could lead to a potential build up, even more so than we see now, at the edge of the waterfront,” Caudullo said.
For others, making it easier for residents to report scooters parked errantly could fix the feeling of helplessness from some residents.
“When I walk outside and open my door on Saturday morning and there’s two Uber-line scooters laying across the sidewalk: literally, what do I do next?” said Waterfront commissioner Beth Gross. “There’s no phone number on there to call. Is the proper thing to do Alex311? I think there’s a missing piece that’s the actual step people are supposed to do… I think you’d get more support from people who don’t use them who find them a nuisance if there was a simpler way to address that concern.”
Caudullo said scooters should have contact information visible, but the city would be pushing to make that more visible.
“People are welcome to try and fix it themselves,” Caudullo said. “I know that’s not an ideal request. Barring that it would go to the company. I’m concerned to hear there was no phone number on the devices. There should be on the devices. That’s concerning to hear and I’ll look into that, but the idea is to reach out to the company using their phone number or their app. It’s not a perfect system. We’re trying to find a better way of doing this.”
Electric scooter company LINK has been issued an operating permit in Alexandria, and 200 of its e-scooters have been spread out across the city.
LINK, which is owned by Massachusetts-based Superpedestrian, is offered in nearby Arlington and more than a dozen cities around the world, including Madrid, Spain, and Rome, Italy.
“We are thrilled to offer our LINK scooters to Alexandria residents during this challenging time,” William Knapp, vice president of operations at LINK, said in a statement. “As we continue to live through the COVID-19 pandemic, safe, sustainable, and accessible modes of transport are increasingly important. We look forward to serving the city of Alexandria with our LINK scooters, engineered to increase rider safety and offer convenient individualized transport.”
LINK e-scooters cost $1 to unlock and 35 cents a minute. The company says that no injuries have been reported on its e-scooters around the world, there have been zero equipment recalls and that the scooters are geofenced to keep them from being ridden on sidewalks or restricted areas.
While LINK is not listed on the city’s Dockless Mobility page, operating permits have been issued to:
According to LINK:
The LINK scooter is the industry’s first and only e-scooter with on-board Artificial Intelligence that performs vehicle maintenance. Each vehicle has five computers that work together as an A.I. Mechanic, monitoring every component thousands of times per second, instantly self-repairing electronic systems, and flagging mechanical components for maintenance if needed.
Image via LINK
Just as the scooter program was starting to take off in Alexandria and the electric vehicles became ubiquitous on Old Town streets, new data shows the pandemic tanked scooter usage in the city throughout 2020.
A report going to the City Council tomorrow (Tuesday) showed that while scooter usage exceeded 2019 levels in January and February of 2020, by March the pandemic had started to hit scooter usage. In April and May — during the stay-at-home order, ridership tanked to near non-existence in the months that had been the peak of ridership in 2019.
Ridership slowly started increasing again through June and July, peaking for the year in August.
The Alexandria Ad Hoc Scooter Task Force met for the first time in September to consider whether to move into the next phase of the program — which it was determined would be no different given time constraints — or let the pilot program expire later this year.
In light of the unusual circumstances of 2020, the Alexandria Ad Hoc Scooter Task Force is requesting that the pilot being extend to December 31, 2021, by the City Council. The extension would grant staff more time to develop strategy and gather feedback for the third phase of the program.
Graph via City of Alexandria
Beyer Denounces Trump’s Sunday Drive-By — “Why did they approve it? What precautions were taken? Who else did they interact with? The continuing lack of transparency from the White House is unsustainable and dangerous.” [Twitter]
Mayor Congratulates After Successful Flu Clinic — “Thanks to our Health Dept, @AlexandriaVAPD @AlexandriaVAFD @AlexVASheriff & our Medical Reserve Corps volunteers for administering another 962 flu vaccines today (1,802 at 2 clinics) in an extremely well-organized operation. Get vaccinated, Alexandria!” [Twitter]
Second Virtual Read-In on T.C. Williams’ Racist Past This Thursday — “Who was T.C. Williams and what was his impact on our students decades ago? What does T.C. Williams the high school represent today? See the highlights from our first Community Read-In: T.C. Williams the Superintendent.” [Facebook]
Councilwoman Jackson Shares Mom’s Breast Cancer Story — “My mother received her breast cancer diagnosis during my sophomore year of high school – she was 46 years old. Young. Very young. My world, as an only child of a single mother, collapsed. I was devastated.” [Zebra]
City Holding Public Hearing on Mobility Plan — “The Alexandria Mobility Plan (AMP), a strategic update to the City’s 2008 Transportation Master Plan, will guide decision-making and outline priority strategies to ensure that transportation in the City continues to serve the needs of residents, businesses, and visitors as the region grows and new technology adds to the ways we get around. The City will hold a virtual town hall presentation, including Q&A, on Thursday, October 15 at 6 p.m.” [Facebook]
Today’s Weather — “Sunshine along with some cloudy intervals (during the day). High around 70F. Winds NW at 5 to 10 mph. Clear skies (at night). Low 47F. Winds light and variable.” [Weather.com]
New Job: Property Manager — “Full Time Property Manager needed for a 160 unit apartment community. This position requires a take charge, reliable individual with strong management skills and excellent verbal and written communication. Qualification requires at least 2-5 years of property management experience managing the site staff and day to day operations” [Indeed]