Like trains pulling into a station, regional transportation leaders converged in Alexandria today to cut the ribbon at the Washington Metropolitan Area Transit Authority’s new technology hub, the Metro Integrated Command and Communications Center (MICC).
The new 14-story MICC, located at 2401 Mill Road in the city’s Carlyle neighborhood, will hold up to 1,400 Metro staffers, and is home to the system’s data center, cybersecurity operations, bus and rail video teams, communications, and administrative support.
Metro General Manager and CEO Randy Clarke said the new facility is a game-changer.
“The MICC is a world-class control center that brings our rail, bus, security, and maintenance operations together in one place for the first time and our customer communications teams,” Clarke said. “Instead of managing service from separate control centers, we can coordinate together in real-time, working as a unified team to provide customers with clear, consistent messaging.”
Mayor Justin Wilson said important regional work will be done in the building.
“Metro is a key partner throughout the region, and we are proud they will call Alexandria home,” said Wilson. “The hundreds of employees who will be here will find the Eisenhower Corridor is a great area where they can work, live, and play.”
The MICC is Metro’s final piece of its Office Consolidation Plan, replacing the aging Jackson Graham Building in Washington, D.C.
Metro Board Chair Paul Smedberg, a former Alexandria City Council member, said the move will save Metro millions over the next two decades.
“Metro’s new Alexandria office with the MICC is the last major step in a broader office consolidation strategy that will save the transit authority $120 million over the next 20 years,” Smedberg said. “The Board recognized the importance of implementing this strategy, the goals of which were not only to create a long-term revenue stream, but also to improve employee safety, productivity, and satisfaction.”
Future cost-savings will be crucial, as the region has to help bail the transit system out of a $750 million budget deficit by next summer.