For the past week, visitors to Alexandria libraries found many of the services inaccessible thanks to an outage “due to a data incident.”
While the incident was severe enough that the library contacted both cybersecurity professionals and law enforcement, Senior Communications Officer Nathan Carrick said because the investigation is ongoing, the library could not comment on the cause of the outage, what “data incident” entails, and whether or not the outage was the result of a cyber attack.