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In an Industry Ranked 2nd Worst: A Company Built to be Different

According to the Consumer Federation of America’s annual Consumer Complaints Report, the Home Improvement/Construction industry had the second highest number of complaints of all consumer industries in 2017-2019.

The most common complaints cited: “Shoddy work, failure to start or complete the job, failure to have required licensing or registration.” Additionally, the industry also ranked first for the “worst” complaints according to the surveys, meaning “…the dollar amount involved, the impact on vulnerable consumers, or the sheer outrageousness of the situation.”

These are some of the reasons that local startup, Remodelmate, was founded in 2018 with a different goal in mind: To build a home renovation company that put consumer interests first.

According to CEO and founder, Chad Hall, “When you’re making an investment in something as personal as your bathroom, you should have complete confidence that your contractor is an expert, that he’s going to do what he’s supposed to do, when he says he’s going to do it, and at the quoted price. Unfortunately, that is not most people’s experience.”

To address homeowner concerns, Remodelmate starts by fully vetting the background, reputation and licensure of all their contractors. Further, they address several other concerns directly, including a no down payment policy (just a $100 booking fee), no charges until after each phase of work is completed and no markup on materials.

Perhaps the most interesting difference is a project manager assigned to every job whose role is to keep the project on time and on budget so the homeowner has complete peace of mind. The PM is assigned when a project is booked and oversees material orders, contractor booking, permit requirements, construction progress and any issues that arise along the way.

For more information, visit remodelmate.com or schedule a free phone consultation.

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It’s here! The 2024 Alexandria Coffee Guide!

After being in production for the past two years, dealing with the tumultuous changes to the service industry following the COVID environment, and the bittersweet closings and openings of coffee shops, Joyful Tern Publishing has finally released the Alexandria Coffee Guide: 2024 Edition!

The guide best serves locals, transplants and tourists interested in coffee by giving them a curated set of Alexandria’s local shops, excluding such brand names like Starbucks, Dunkin’, Peets and the like. The guide is broken down into multiple regions (Old Town North/Del Ray, Crystal City, Old Town, Alexandria West End, and Eisenhower East) and catalogs the coffee shops within each region, as well as notable details about them and things to do in the surrounding area. The guide provides a concise glossary of coffee culture terms near the end, and a few articles about coffee concepts.

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Thorough Testing

Sometimes mold is easy to spot, but you don’t know how deep inside your walls it has spread. It can grow in sinks, cabinets, and other places you frequent every day. If you find mold, the question remains: Do I call a professional? Thistle Environmental, LLC believes in quality, comprehensive testing.

CALL NOW: (703) 929-4036

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Made in Alexandria Fall Makers’ Market

The Made in ALX Fall Makers’ Market at Port City Brewing Co. in Alexandria is set for Sunday, Sept. 24!

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2023 Alexandria Fall Festival

Food trucks, bounce houses, pony rides, magic shows and more at the 2023 Alexandria Fall Festival, an Alexandria Living event presented by The Patterson Group. Join us at River Farm on Sunday, Nov. 5 from 11 a.m. – 4 p.m.

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