Tessa Read and Boyd Walker own six Airbnb rentals in Alexandria and had 20 cancellations last week.
Airbnb sent out an email on Saturday to hosts explaining that its extenuating circumstances policy is in effect until April 14, meaning that guests can cancel reservations for full refunds and without paying penalties.
“We had six cancellations on one day, even one who was coming Friday, who canceled just a few hours before they were scheduled to arrive,” Read said. “We are in the same category as other small businesses, like hotels. Even though we’ve offered discounts and are thoroughly cleaning between guests, it’s not helping.”
There are hundreds of Airbnb rentals available in Alexandria, and many have reduced their prices.
Walker said that discounts will be given to any guests officially working with the federal or local government on defeating the virus.
“If someone needs to be here related to this issue, we’d be happy to give them a deeper discount,” Walker said. “Being a small business owner in Old Town, I am very concerned about small businesses being able to survive. When we go out, we eat at the local businesses and not chain restaurants. We don’t want them to close. That would be terribly sad.”
In response to the global disruption to travel caused by COVID-19, our Extenuating Circumstances policy now applies globally to all existing reservations with check-in dates between March 14, 2020 and April 14, 2020. https://t.co/nf9gC09P2m
— Airbnb (@Airbnb) March 14, 2020
Photo via Boyd Walker
Recent Stories

Our local therapy practice is delighted to welcome Stacey Cali, Resident in Counseling, who has openings now for new clients. Stacey specializes in therapy for women, couples, teens and families. A graduate of George Mason University’s Clinical Mental Health Counseling Masters Program, Stacey is also passionate about working with people with addiction.
Stacey’s approach: “Therapy’s a powerful combination of reflection, support and action. You’ll find sessions are filled with empowerment, compassion, goal setting and a metaphorical shovel to dig deep to find the root of your difficulties and how to move past them.”
Adds Stacey, “As a therapist who works with women, teens, couples and families, I use a personalized style of counseling, tailored to you as an individual. You’re the expert in your life, I’m just here to guide you towards transformation and healing.”
Discover Healing and Renewed Well-Being through Psychotherapy
Life’s challenges can sometimes feel overwhelming, leaving us with feelings of anxiety, depression, and uncertainty. That’s where psychotherapy can make a profound difference. Our dedicated team of experienced therapists is here to guide you on a journey towards emotional and mental well-being.
Why Choose Psychotherapy?
Made in Alexandria Fall Makers’ Market
The Made in ALX Fall Makers’ Market at Port City Brewing Co. in Alexandria is set for Sunday, Sept. 24!
This is the fall’s most fun sip-and-shop, featuring craft beer from the award-winning Port City Brewing Co. along with food,
2023 Alexandria Fall Festival
Food trucks, bounce houses, pony rides, magic shows and more at the 2023 Alexandria Fall Festival, an Alexandria Living event presented by The Patterson Group. Join us at River Farm on Sunday, Nov. 5 from 11 a.m. – 4 p.m.