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DASH Looks to Upgrade Mobile App, Council Urges Compatibility With Metro’s SmarTrip

Alexandria’s DASH bus system is looking to improve its mobile ticketing smartphone application, but city officials want the app to be compatible with the Washington Metropolitan Area Transit Authority’s SmarTrip cards.

The bus system views the rollout of the app last June to be a success. Now DASH is working with the Northern Virginia Transportation Commission to understand how to improve upon the system before making those next steps.

“We eventually hope to see that merge with the future generation of SmarTrip,” DASH General Manager Josh Baker told the city council during the transit company’s annual stockholder meeting at City Hall on Tuesday. “Our system is entirely self- contained. You’re able to buy a pass on there, add money to your trips, but not on your SmartTrip card. So, eventually we hope to see that system feed into the future generations.”

Baker added, “It’s a little tricky, because of course WMATA had some stuff going on internally in that they’re trying to figure out in terms of SmartTrip in the future.”

But Alexandria Mayor Justin Wilson said that there needs to be some regional leadership around converging the technology to be compatible across multiple transportation platforms.

“You go to the San Francisco Bay area, and whether you’re riding Oakland’s bus system, whether you’re riding the ferry, the BART, whether you’re riding SFMTA, whatever, you’re using the same card, the same media, all the same system,” Wilson said. “We’ve got to be there eventually. So, not only the bus systems in Metro, but VRE and the water taxi and everyone else.”

Approximately 1,000 bus riders downloaded the app in June, and by October there were more than 5,000 users. The app was made available to accommodate riders during the summer shutdown of Alexandria’s Metro stations for platform improvements.

Last year, DASH reported more than 4 million passenger trips and logged 1.7 million miles.

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