A Northern Virginia native, Scott McCaffrey has four decades of reporting, editing and newsroom experience in the local area plus Florida, South Carolina and the eastern panhandle of West Virginia. He spent 26 years as editor of the Sun Gazette newspaper chain. For Local News Now, he covers government and civic issues in Arlington, Fairfax County and Falls Church.
The Metropolitan Washington Airports Authority is taking the recent results of an annual national airport satisfaction survey in stride, despite its airports falling below average scores.
Reagan National Airport ranked 20th and Dulles International ranked 23rd among 27 “large” airports — the middle size level among three categories — in the J.D. Power 2025 North American Airports Satisfaction Survey. The 27 airports in that cohort had an average satisfaction score of 656, and both Dulles (612) and National (623) fell short of it.
